TRT Privacy Policy - $99/mo Testosterone Replacement Therapy

NATION MEDICAL INC., D/B/A TRT NATION WEBSITE PRIVACY POLICY

Last Updated: 12/5/2025

Table of Contents

1. Introduction

This Privacy Policy provides notice of our practices related to Personal Data collected, used, and disclosed by Nation Medical Inc., d/b/a TRT Nation, including its subsidiaries and affiliates (together “us,” “our,” or “we”) through our website (the “Website”). We may provide you additional privacy notices at the point of collection of your Personal Data, which supplement this Privacy Policy.

“Personal Data” is information that is linked or reasonably linkable to an identified or identifiable individual.

To the extent that Personal Data is considered Consumer Heath Data under applicable privacy laws, see our Consumer Health Data Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy.

2. Personal Data Collected

The categories of Personal Data we collect about you may vary depending on the nature of your interactions with us. Personal Data we collect includes:

Contact Information. This includes names, email addresses, and phone numbers.
Account Information. This includes account and profile information, purchase history
Demographic Data. This includes age, gender, and sex at birth.
Internet Activity. This includes Internet Protocol address, device identifiers, mobile network, operating system details, language preferences, referring URLs, length of visits, traffic data, pages viewed, and information regarding interactions with the Website.
Geolocation Data. This includes approximate location, which may be based on your ZIP code or IP address.

Customer Service Information. This includes audio recordings of customer service calls.

Payment Information. You may provide certain payment information, such as credit or debit card details and billing address information.

Affiliate Partner Program Information. You may provide information as part of your application to be an affiliate, including name and contact information.

3. Cookies and Other Similar Technologies

We and our vendors may use cookies, pixels, beacons, APIs, and other similar technologies (“Cookies”) on the Website for a variety of purposes, such as to improve Website performance, enable feature functionality, support internal analytics, conduct targeted advertising, and provide you services that you request. These Cookies may process information, such as IP address, referring URL, clicks, length and time of the visit, and other user interactions. Cookies may vary per webpage and locations within the Website and vary in what information they each process. Through the use Cookies, we or external parties may collect information about your online activities over time and across different online services and we or external parties may combine certain information with other information about you.

We may implement data modification and obfuscation tools provided by technology vendors to help us limit how certain information may be collected through Cookies. These tools function as an intermediary between the Website and Cookies, and allow us to adjust how Cookies interact with the Website.

You may be able to set your browser to refuse cookies from the Website, but if you do so, you may not be able to access or use portions of the Website, or certain offerings on the Website may not function as intended or as well. Please note that this Website is not designed to respond to “do not track” signals.

Please note that we do not control external-party tools, and you may need to enable these tools across browsers, devices, or other methods of accessing the Website. We are not responsible for the effectiveness of, or compliance with, external-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

4. How We Use and Disclose Personal Data

We use and disclose (to our vendors that provide services on our behalf, business partners, pharmacies, marketing partners, and other third parties and entities) the categories of Personal Data described above at your direction or for the following reasons:

Provide Services You Request, including by maintaining or servicing your account; operating and maintaining our online and offline goods and services; giving you information about our services; processing your payments and orders; communicating with you about our services; and responding to your requests and questions. We do not disclose Personal Data obtained for text messaging purposes (e.g., mobile phone number) with vendors for those vendors’ own marketing purposes.
Security and Integrity, including protecting the Website from cyber risks; preventing, identifying, investigating, and responding to fraud, illegal or malicious activities, and other liabilities; enforcing our policies and terms; protecting our rights; and generally providing you with a secure experience when using the Website.
Quality, Safety, Internal Research, and Internal Business, including evaluating how our services perform; repairing or improving the quality of our services; tracking and responding to quality and security issues; developing new or enhanced products and service offerings; and for other internal business purposes.
Advertising and Marketing, including measuring the effectiveness of our advertising and marketing.
Co-Branded Services. From time to time, we may enter into an arrangement with another company that is not owned by or affiliated with us to provide additional features on the Website. These arrangements may include business partners, sponsors, and co-branded online services (referred to here as “co-branded services”). Any information, including Personal Data, that you provide on one of these co-branded services may be shared with these partners. By participating in activities or providing your information on these co-branded services, you direct us to provide your information to those partners. Separate privacy policies may apply to these partners’ uses of your Personal Data.

Business Transactions. In the event of a business transaction, we may disclose Personal Data to prospective or actual purchasers, investors, or successor entities in connection with a contemplated reorganization or an actual reorganization of our business, in connection with financing, a sale, or other transactions involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction, pursuant to assurances of sufficient data handling practices and safeguards.
Legal Compliance. We may also disclose Personal Data for legal compliance, and law enforcement or public safety purposes. For example, to law enforcement, government or regulatory bodies, or other authorized parties in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of other parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

We reserve the right to convert, or permit others to convert, your Personal Data into deidentified, anonymized, or aggregated data, as permitted by law.

5. Sweepstakes, Contests, and Promotions

We may use your Personal Data to send you marketing materials, to conduct surveys, contests, sweepstakes, and to award prizes (“Promotions”). We may request additional information to participate in contests and surveys (such as your contact information, photos, personal opinions, preferences, and interests). Participation in these promotions is completely voluntary and you may choose whether or not to participate and therefore disclose your information. Contact information will be used to notify the winners and award prizes. Your Personal Data may be disclosed to third parties or the public in connection with the administration of a Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list. Promotions are subject to additional terms provided to you separately.

6. Other Online Services

The Website may contain links to, or features facilitated by, other online services. For example, our affiliation program may be facilitated by our vendor, including through a separate platform. This Privacy Policy does not apply to the practices of companies that we do not own or control. We provide these external links merely for your convenience and we have no control over, do not review, and are not responsible for external online services.

7. Your Choices

If you have a registered account, you may be able to change your preferences as well as update your Personal Data through your account settings.

8. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to help protect Personal Data collected or received through the Website. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Website.

9. U.S. State Privacy Rights

If you are a resident of Texas or Nebraska, you may have certain rights related to your Personal Data:

Right to Confirm, Know, or Access: You have the right to confirm that we process your Personal Data, and to access your Personal Data in the form of a transportable format.
Right to Correct Personal Data: You may request that we correct Personal Data that we maintain about you if you believe such Personal Data is inaccurate. Upon receipt of a verifiable request to correct inaccurate Personal Data, we will use commercially reasonable efforts to correct the information as you direct.
Right to Request Deletion of Personal Data: You may request that we delete your Personal Data. Please note that we may retain certain Personal Data as permitted by applicable law.
Opt-Out Rights: Disclosures of information to Cookie vendors may be considered “sales” or for targeted advertising under applicable privacy laws. To opt out of these purposes through Cookies, click the “Cookie Settings” link at the footer of the Website. Otherwise, submit your request as described below.

If you are a resident of Texas or Nebraska, you may may a privacy rights request by submitting your requests via our Privacy Request Webform or to [email protected].

Depending on your state of residency, you may have the right to designate an authorized agent to make certain privacy rights requests on your behalf.

Privacy rights requests are subject to our verification process, and may be granted in whole, in part, or not at all, depending on the scope and nature of the request and applicable law. You may also a request to appeal our decision related to your privacy request to our Privacy Request Webform or to [email protected].

California’s Shine the Light Law: California residents may ask us to provide them with (i) a list of certain legal-determined categories of Personal Data that we have disclosed to other parties, including affiliates, for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those other parties. California residents may make one such request per calendar year. To make a Shine the Light request, you may contact us by email or postal mail using the information provided in the “Contact Us” section. In your request, please state that you are a California resident and provide a current California mailing address for our response.

10. Contact Us

You may email us at [email protected].